By Mo Yusuff It kinda threw me when I called up a customer and she said: Related posts: Promotional...
27th April 2017
By Mo Yusuff
“We manufacture bike locks and I don’t suppose this is possible but I’m looking for some bottle opener keyrings in the shape of one of our products.”
That was the phone call Russell received a long time ago from Jon who works for a company that not only supplies some of the best bike locks in the world today, they also happen to offer unbelievable customer service.
Now, these are the sort of conversations we absolutely love having. A challenge, something out of the ordinary, a request for something most people wouldn’t have a clue where to start.
Anyway, Russell sprang into action and within 24 hours he’d contacted the factory in China and had a mock-up of the totally bespoke product produced which he emailed to the customer.
Jon, our customer, was totally gobsmacked – but in a good way – and placed his order pretty much straight away.
He received an actual pre-production sample a week after and, allowing for any amendments, his order was delivered to him about four weeks later. So, all in all, Jon got his order seven weeks from pressing the button.
So, planning early for an event or promotion will get you something different rather than the same old, same old that everyone else is doing. Something unusual that’ll make you stand out from the rest and something that’ll make your name get noticed for all the right reasons.
Do you have an event coming up? You looking for promotional products that are different but fits perfectly with your company image and character? Or maybe you’d just like a chat and a few ideas for something you’re considering and you’d like to see what promotional products we can come up with?
Just get in touch with us! My team and I will do all the hard work for you – Find us promotional products, Club Row!